We, Lottes Roofing, hereby share our product return policy as so:
30 Days from purchase
Most merchandise can be returned within 90 days with proof of purchase to Lottes Roofing unless noted below. Lottes Roofing reserves the right to decline returns where a product does not have a manufacturing defect but has been damaged by the customer, or to prevent fraud or abuse.
Non-Returnable / Non-Refundable
Sales of Gift Cards and Store Credits are final and can only be used for purchasing.
Labor, Delivery, and or Installation Services
Product Samples (e.g., Paint, Flooring, Fabric, and Wallpaper)
Custom Products
Refund Policy
15% Restocking Charge
For the quickest refund, just bring your return items back to the store.
For returns sent to us by mail or carrier, we’ll process your refund after we receive and verify your return. It typically takes about 7 business days to process your return.
Once we’re done, it may take up to 10 business days for your bank to put funds back into your account.